Developing a framework of reverse logistics service quality in B2C e-commerce sector in UAE
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College of Management and Economic Studies, UPES, Dehradun
Abstract
Description
Thesis submitted in partial fulfillment of the requirements for the award of the Degree of Doctor of Philosophy (Logistics and Supply Chain Management)
Citation
Under the guidance of Dr. Rajesh Tripathi, Assistant Professor, UPES & Dr. L. R. Thapar, Managing Director – Rail Operation, Hind Terminal Pvt. Limited