Financial, customer service and innovation performance improvement through total quality management (TQM) in airline industry
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College of Management and Economics Studies, UPES, Dehradun
Abstract
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Submitted in partial fulfillment of the requirement for the degree of BBA (Aviation Operations)
Citation
Under the guidance of Mr. Mr. Brijesh Prajapati, Team Leader, Production Planning, Abu Dhabi Gas Development Company Ltd. (ADNOC Sour Gas)