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Issue DateTitleAuthor(s)
2020-02Role of airline industry management in customer satisfactionDhamija, Vaibhav
2020-01Safety management system (SMS) on aircraft ground handlingMumu, Sadia Naoreen
2020-01Financial, customer service and innovation performance improvement through total quality management (TQM) in airline industryPrajapati, Vibhutiben Ramanbhai
2020-01Customer relationship management in airline industrySingh, Shivani
2020-01Investigating improvements in employee satisfaction and attitudes through total quality management in UAE aviation industryVarughese, Ashwin
2020-05Airport customer servicesSharma, Aastha
2020-01United Nation's Mission's impact on the development of civil aviation in the demographic republic of the CongoGassim, Nabil
2020-01Impact of digitalization on aviation industryBharti, Pooja
2020-01Interpersonal communication and military aviationChouhan, Namish

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